Last updated October 08, 2021
At Secret Gardens, we are committed to protecting and respecting your privacy. This policy explains how we collect, use and protect any personal information you provide when using our website.
Who we are
SECRET GARDENS DESIGN LTD
36 Shandon Place
Edinburgh
EH11 1QJ
07796 457 537
If you have any questions about this policy or how we use your data, please contact us here: https://www.secretgardensdesign.co.uk/contact/
What information we collect
We may collect and process the following information:
Information you provide via our contact form
When you contact us through our website, we may collect:
- Name
- Email address
- Phone number (if provided)
- Any information included in your message
Website usage data
We collect anonymous information about how visitors use our website through analytics tools such as Google Analytics.
This may include:
- Pages visited
- Time spent on pages
- Device and browser type
- General geographic location (country/city level)
This data helps us understand how people use the site so we can improve it.
How we use your information
We use the information we collect to:
- Respond to enquiries submitted through the contact form
- Provide information about our services when requested
- Improve our website and user experience
- Monitor website performance and usage trends
We will not sell, rent or trade your personal data to third parties.
How long we keep your data
We only keep personal data for as long as necessary to respond to enquiries or maintain business records. If you would like us to remove your information, you can contact us at any time.
How we protect your data
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration or disclosure.
Third-party services
Our website may use trusted third-party services that process data on our behalf.
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics may collect anonymised usage data through cookies.
You can learn more about how Google uses data here:
https://policies.google.com/privacy
Your rights
Under data protection laws, you have rights including:
- The right to access your personal data
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to restrict or object to certain processing
- To exercise any of these rights, please contact [email address].
Changes to this policy
We may update this privacy policy from time to time. Any updates will be posted on this page.
Cookie Policy
This website uses cookies to improve your browsing experience and help us understand how the site is used.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information to the site owners.
Cookies we use
Essential cookies
These cookies are necessary for the website to function correctly and cannot be switched off.
They may include cookies used for:
- Website security
- Form submissions
- Basic site functionality
Analytics cookies
We use Google Analytics to collect anonymous information about how visitors use our website.
These cookies help us understand things like:
- How visitors arrive at the site
- Which pages are visited most often
- How long visitors spend on the site
- This information helps us improve the website and user experience.
Managing cookies
Most web browsers allow you to control cookies through browser settings. You can:
- Block cookies
- Delete existing cookies
- Set alerts when cookies are being used
Please note that disabling cookies may affect how some parts of the website function.
Contact
If you have any questions about our use of cookies, please contact:
Secret Gardens Design Ltd
36 Shandon Place
Edinburgh EH11 1QJ
United Kingdom
07796 457 537